FMCG Industry Capabilities

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Capabilities Overview > | Operational Excellence > | Quality & Technical Services > | Supplier Management > | Project Services >

Capabilities Overview

Operational Excellence

Operational Advancement Program
Lean Deployment
Lean Six Sigma
Best Practice Realisation
Annual Planning Cycle
Leadership Impact
Risk Management
Problem Solving
Value optimisation
Change Management

Quality & Technical Services

Quality Systems
Food Safety Systems
Quality Deep Dive
Customer Technical Service
Container Design Evaluation
Glass Defect Prevention
Filling Line Optimisation & Troubleshooting

Supplier Management

Supplier Review Management (Quality, Planning, Procurement, Claim Resolution)
Supplier Value Optimisation program
Contract Adherence
New Product Development

Project Services

Construction of Building & Infrastructure
Specification & Installation of Filling Line Equipment
Green Field & Brown Field Projects
Site Support & Supervision
Initiation, Planning Management
Project Execution, Monitoring & Controlling
Final Project Closure

Operational Excellence

Operational Advancement Program – 5 Step Process

Performance Diagnostic to identify opportunities
Advancement Plan to realise opportunities
Stabalise and standardise operations
Execute improvement initiatives
Monitor & Sustain to lock-in the gains

Lean Six Sigma

LSS project management support
Provision of LSS training
Provision of LSS coaching

Annual Planning Cycle

Facilitating the development and implementation of SMART KPIs linked to the wider strategy of the business through a structured team-based process

Lean Deployment

Utilising proven Lean business transformation tools to Leverage workforce capabilities, eliminate waste along the entire value stream, improve efficiency, and increase customer value

Best Practice Realisation

Design and implementation of a best practice framework
Adaptive replication of best practices

Leadership Impact

Organisational structure
People Management
Meeting Effectiveness
Process Management
Training Leadership
Production and Maintenance Planning

Risk Management

ISOO9001, FSSC22000, ISO14001 certification support
Crisis Management, Risk Planning and Mitigation support

Value Optimisation

Diagnostic review of
operational cost structures
including:
- Raw materials, Cost of Poor Quality, manufacturing efficiencies.
- Cross-functional networks to unlock value.
- Supporting the sales team to provide an overview of benefits to your customer.

Problem Solving

Root Cause Corrective Action training
Bullet proof problem solving for complex problems

Change Management

8 Essential Steps for an Effective Change Management
Change management integration
Leading a change management process

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Quality & Technical Services

Quality Systems (QS)

Quality systems auditing
Quality System Implementation
Quality system training

Food Safety Systems

FSSC22000 and HACCP audits
Implementation of Food Safety manual and associated SOPs
Food Safety awareness training

Glass defect detection, containment & prevention

100 Sample test
Troubleshooting glass defects training
Critical defect prevention program

Container Design Evaluation

Design review and recommendations
Quality specifications review/development
Metrology/Lab operations training

Quality Deep Dive

Quality performance diagnostic
Audit diagnostic
Deep Dive Workshop
Improvement implementation

Customer Technical Services

Container failure analysis
Customer complaint handling
Training including troubleshooting and customer relations
Filling Line Optimisation & Troubleshooting

Quality Leadership Training

Quality as a value
Customer Quality Imperatives
The need for Built-in-Quality
Leading for Quality – Role play exercises

Packaging Integrity

Supporting the design, review and application of glass packaging systems, materials and configurations to ensure best total cost and performance

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Supplier Management

Supplier Review Management

Contract Commercial adherence / resolution
Contract development / Negotiation
Supply Planning Process
Quality Management / Improvement Program
Claim resolution Process

Supplier Value Optimisation

Diagnostic review of supply chain cost structures and opportunities
Engagement with Supplier
Scoping of Value Projects
Driving identified Projects

Quality Issue Resolution

Review of Supplier response and corrective actions to ensure key issue has been identified
Development of discussions structure and key points (based on expert industry knowledge) to table with Supplier
Negotiation to ensure rapid resolution of claims
Implementation of quality improvement program with supplier

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Project Services

Site Support

Support your project needs globally. Extensive network of expert project Engineers, Supervisors, Schedulers, Coordinators, Safety Managers, Training Coordinators, Construction Managers and Project Managers.

Initiation

Support the development of business cases and conduct independent feasibility studies and related analysis. Project charter inclusive of purpose, project requirements, business needs, stakeholders and business case.

Planning

Development of project scopes and plans. Establishing key deliverables for risk, cost, quality, resourcing, scheduling and baseline and performance measures. Defining roles and responsibilities, scope statement, business needs, work breakdown structure, milestones, communication plan and risk management plan.

Execution

Direct and manage project execution, leading kick off meeting, execute project management and procurement plans. Deliverables developed and completed including, status reports, performance reports, manage project schedule.

Monitoring & Controlling

Measuring progression and performance against project management plan and key performance indicators. Includes, project objectives, quality deliverables, effort and cost tracking and project performance.

Closure

Deliver project closure to requirements. Includes delivery of project punch list with resource assignment, document management, reconcile finances and prepare final report, lead close-out meeting, and capture lessons learnt.

Commissioning

Development and implementation of commissioning plans and procedures.
Ensuring equipment is operating safely and in accordance with the design specification and client’s requirements.

Training & Change Management

Deliver and facilitate training for operations and maintenance teams to support the project and client success.
Develop and implement a change management process to prepare, support, and help the clients organisation with process, operational and engineering changes.